Privacy Policy

ACEitPrep (“ACEit”, “we”, “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices when you use our website AceitPrep.com and our Telegram bot/service (“Services”).

Information we collect

We may collect the following:

A) Information you provide : Name, email, phone number (if you submit via forms or payment), Messages and inputs you send in the Telegram (e.g., NEET rank/category selections, counselling queries)

B) Automatically collected: Device/browser info, IP address, basic analytics (page views, clicks), Cookies or similar technologies (for site functionality/analytics)

C) Payments: Payments are processed by authorized third-party payment gateways (e.g. PayU). We do not store your complete card/UPI/bank details. PayU may collect and process payment information as per their policies

How we use your information

We use your information to:

Provide and improve the Services (predictions, insights, query answers)

Activate and manage premium access after payment

Respond to support requests

Prevent fraud/abuse and maintain security

Analytics to understand usage and improve experience

Sharing of information

We do not sell your personal data. We may share limited information with:

Payment processors (PayU) to complete transactions

Hosting/analytics providers to run and improve the site/service

Law enforcement or regulators if required by law

Data retention

We retain information only as long as needed for: Providing the Services, Compliance with legal/financial obligations, Resolving disputes and enforcing agreements. You may request deletion (see “Your choices” below).

Your choices / rights

You can: Request access/correction/deletion of your data, Opt out of non-essential cookies (browser settings), Stop using the Services anytime

To request deletion/support, email: support@aceitprep.com

Security

We take reasonable measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

Children’s privacy

ACEit is intended for students/parents. If you believe a child has shared personal data without guardian consent, contact us and we will delete it where applicable. Use of services by minors requires parental or guardian consent.

Third-party links

Our Services may link to third-party sites (e.g., Telegram, PayU). Their privacy practices are governed by their own policies.

Updates to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.